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I paid twice for my renewal and I'm having problems setting up the Apollo and protools

Avid Technology - I paid twice for my renewal and I'm having problems setting up the Apollo and protools
Im having a lot of problems setting the Apollo and the Protools up. I even paid for my renewal twice. This beginning to be really frustrated and Im not happy
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#4268355 Review #4268355 is a subjective opinion of poster.
Location
Columbia, South Carolina
New Reviewer

Student eligibility licence renewal was set to automatically renew

I have received an email stating my student eligibility status has been approved, protools won’t launch, I can’t find a valid email address to forward this to, this is becoming extremely frustrating as I have sessions to complete
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#4084763 Review #4084763 is a subjective opinion of poster.
New Reviewer

Getting charged to much

Yall charged me extra. I want to stop my subscription I will not pay a company that is charging me extra!
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#3954916 Review #3954916 is a subjective opinion of poster.
Location
Plainfield, Illinois
Loss
$34
Preferred solution
Full refund

The lack of communication is ridiculous

1.0
I renewed my subscription but wouldnt let me access my pro tools but you charged me!!! The steps I have to take to talk to someone is ridiculous not happy at all need a way better system!!!

User's recommendation: Write reviews on being able to talk to someone.

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#3895975 Review #3895975 is a subjective opinion of poster.
Location
Naugatuck, Connecticut

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Verified Reviewer New Reviewer

Avid master account issues

I'm requesting a refund for both pro tools and avid services costumer care purchase.. Neither one I was able to use at anytime.
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#3846850 Review #3846850 is a subjective opinion of poster.
Location
Roanoke Rapids, North Carolina

Avid pro tools

I cant hear anything I record I need help with this as soon as possible please contact me at 808-729-****
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#3767049 Review #3767049 is a subjective opinion of poster.
Location
Spring, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I want my money as soon as possible and my card removed

Y'all took 34.69 out my account I don't know how my card number got on y'all website I want to dispute the charge and have my card removed
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#3750638 Review #3750638 is a subjective opinion of poster.
Location
Lafayette, Louisiana
Loss
$35
Preferred solution
Full refund
New Reviewer

I would love to have my refund because I'm not using the subscription

I was trying to use my pro Tools too record but bont understand how to I need a refund I no longer want to use it
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#3683316 Review #3683316 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$25
Preferred solution
Full refund

They charge me twice

5.0
I know the plan is for one year i paid, the charged me the same amount last week, i would like to knw what's going on?
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#3527798 Review #3527798 is a subjective opinion of poster.
Location
Saint Louis, Missouri

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